How to get to SMART – iPhone broken screen repair shop in Shibuya, Tokyo 渋谷にあるiPhoneの修理ショップSMARTの紹介

When I first broke the screen on my iPhone (while trying to hold baby and umbrella and push pram at the same time in the rain! Something was bound to drop and break) my husband searched on the internet for a repair shop and found this one called SMART in Shibuya. It was the cheapest repair shop we could find, is located conveniently within 4 min walking distance from Shibuya Station, and they could fix my screen in 1 hour. On top of that the staff are friendly and the shop is really cool. Recently I broke my screen AGAIN, so again went to the SMART shop and was thinking there must be many other people out there with kids who have also been in the same situation (ie. keep dropping and breaking iPhone screen)! So here is a quick video recommending our favourite iPhone repair shop SMART in Tokyo and how to get there.

SMART in Shibuya:

  • Address: 2-3 Sakura-gaoka-cho, Shibuya-ku, Tokyo, 150-0031
  • PH: 03-5459-5611
  • Business hours: 10am-8pm
  • How to get there: See video above for quick directions or follow the photos on SMART website. Briefly, take West Exit out of Shibuya Station, turn left and walk over bridge that crosses the major road. Once on the other side, turn left and then next right (before the railway overpass). Walk up the slope alongside the railway, and you will see SMART shop on the right-hand side.

SMART have lots of repair services for:

  • iPhones
  • iPad
  • iPod
  • Blackberry
  • Android

Repairs include:

  • Broken screen
  • Broken back panel
  • Flat battery change
  • Problems with home button
  • Problems with the back light and sleep button
  • Sound problems
  • Problems with sound button, manner mode button etc
  • And much more! Basically any problem you can think of, they can fix it.




  • 住所:〒150-0031 東京都渋谷区桜丘町2-3
  • 電話: 03-5459-5611
  • 営業時間: 10am-8pm
  • 行き方: 動画を参照するか、SMARTのウェブサイトを参照してください。簡単にいうと、渋谷駅の西口を出て左。歩道橋を渡ります。大きな道を渡ったら、左にいき、次を右に(高架の手前です)。高架にそって坂をのぼると右手にお店が見えます。


  • iPhones
  • iPad
  • iPod
  • Blackberry
  • Android


  • 割れた/壊れた画面
  • 割れた/壊れた背面
  • 電池交換
  • ホームボタンの不具合
  • バックライトとスリープボタンの不具合
  • サウンドの不具合
  • サウンドボタン、マナーモードボタンなどの不具合
  • それ以外にも、様々な故障に対応してくれます!


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8 thoughts on “How to get to SMART – iPhone broken screen repair shop in Shibuya, Tokyo 渋谷にあるiPhoneの修理ショップSMARTの紹介

  1. Al says:

    My daughter is on vacation in Tokyo and dropped her phone. Thank you so much for this post. You saved us a lot of trouble.

    1. Kate says:

      Thanks so much for your message! I’m so glad your daughter could fix her iPhone. Hope she liked Smart shop! Most of the shop information is in Japanese, but hopefully she could communicate alright in English!
      Best wishes,

  2. オウェン says:

    Thanks for this post, I don’t speak much Japanese but I was able to find this place and get my iPhone fixed. I went to the one in Shimbashi.

    1. Kate says:

      Thanks for your message! Great to hear that you also had a good experience with Smart. I’ll have to check out the one in Shimbashi next time:)

  3. Tom says:

    Came here to get some water cleaned out of my screen. They told me that I’d need the front panel replaced and that they were out of stock.

    Went somewhere in Akiba and they opened it and cleaned it out. No need for replacement. The people at SMART are either out to rob you or don’t know what theyre talking about.

  4. Fernand says:


    How much did you spend for the repair?

  5. Charlotte says:

    Thank you for this article! It helped me find the place, unfortunately they didn’t have a glass for my iPhone 4s. Luckily there is another repair shop right next door on the 4th floor and they were 2000 yen cheaper as well (6800). Thank you again!

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